Archives of #customer

5 Ways To Improve Customer Experience Using Technology

Mòr understand that in the modern age, customers expect more from the products and services they purchase and consume. Technology can play a key role in making sure that the customer experience is a positive one, encouraging people to become repeat-purchasers and eventually brand advocates for a company or product. Here, we’ll take a look […]
7 years ago

Omnichannel Vs Multichannel Customer Support

In the battle for brand loyalty, outstanding customer support can provide a valuable advantage. Nowadays, it’s a constant scramble for businesses to keep up with the growing needs of empowered customers. Plenty of advice is available regarding how to make your company’s customer support stand out. There are multiple ways of monitoring and rewarding the […]
7 years ago