Archives of #digital

5 Ways To Improve Customer Experience Using Technology

Mòr understand that in the modern age, customers expect more from the products and services they purchase and consume. Technology can play a key role in making sure that the customer experience is a positive one, encouraging people to become repeat-purchasers and eventually brand advocates for a company or product. Here, we’ll take a look […]
6 years ago
Mòr Digital Health Check - Get Your Business Digitally Ready

Get Your Business Digitally Ready With A Mòr Digital Health Check

A digital health check is a way to evaluate the online performance of your business. Once you’ve got an objective assessment of how things are currently working, it’s easier to identify areas for improvement or channels which are currently not being utilised at all. Utilise SEO effectively, increase traffic to your website, convert more of […]
6 years ago
wireframing on desk

How to Bring Design Thinking Into Your Organisation

Let’s talk about Design Thinking Design thinking has become an important strategy in business. Used by some of the most successful organisations in the world, it combines human interest with scientific approaches to reach a solution. What is design thinking? For many, design thinking is a relatively obscure, or new term. Design itself has become […]
7 years ago
Chatbots customer services

Are Chatbots the Future of Online Customer Service?

Chatbots in online customer services Chatbots are big news. We have recently designed a chatbot for an online customer service role for an insurance company in Hong Kong. There is still a long way to go with this technology and this is an introduction and the first in a series of chatbot articles. What are […]
7 years ago